Who
We Are.
Why
It Matters.
JAYCE is a Charlotte, NC-based consulting firm built around one belief:
frontline supervisors are the most underleveraged asset in plastics manufacturing.
When supervisors lead with structure, discipline, and data, everything else improves —
scrap rates, uptime, changeover variance, and margin.
The SHIFT Training System is how we put that belief into practice —
one plant, one supervisor cohort, 12 weeks at a time.
“We simplify complexity so you can focus on what matters most — innovating and growing your business.”
30+ Years
on the Manufacturing Floor.
Jim Chapman brings over three decades of hands-on experience in the manufacturing sector.
His career is defined by one consistent pattern: finding the gap between what supervisors
are expected to do and what they are actually equipped to do — and closing it.
Jim has led operational turnarounds, implemented lean manufacturing programs, and built
workforce development systems across plastics and manufacturing companies of all sizes.
The SHIFT Training System is the culmination of that work — a distillation of
everything he has learned about what actually changes behavior on the floor vs. what looks good
in a training binder.
Based in Charlotte, NC, Jim works directly with every JAYCE client —
on-site, on your shifts, with your supervisors. There is no delegation to junior staff.
You get Jim on your floor.
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Proven operational track record
Exceeded business goals while improving productivity and profitability across multiple plant environments.
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Lean manufacturing expertise
Implemented continuous improvement programs that reduced waste, enhanced workplace safety, and optimized processes at scale.
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Operational turnaround specialist
Specialized in revitalizing underperforming operations with data-driven solutions and structured supervisor accountability.
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Creator of the SHIFT Training System
Developed the 12-week frontline leadership operating system specifically for plastic injection molding companies — built from floor-level experience, not theory.
One Door.
Many Rooms.
“People tend to go wide in their offerings, not deep. We chose deep.”
Jim Chapman, Founder
Most consulting firms list every service they can imagine and hope something sticks.
We made the opposite bet: one specific, proven program for one specific audience
— and execute it better than anyone else.
SHIFT gets us in the door. Once we’re on the floor for 12 weeks, we see everything —
supply chain gaps, tooling budget problems, change management issues. Those become
natural conversations. But we earn them through execution, not a services menu.
That’s the model. Depth before breadth. Results before relationships.
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Behavior changes before culture changes
You cannot train your way to a better culture. You build the behaviors — floor walks, handoffs, standups — and the culture follows from the discipline.
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Artifacts over opinions
If a supervisor can’t show you the document, the behavior didn’t happen. We build verifiable proof into every single week of SHIFT.
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The floor is where it’s won or lost
Strategy matters. But the margin is made or lost on the shift floor, at the press, during the handoff. That’s where we work.
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We leave when you don’t need us
Week 12 ends with peer knowledge transfer. The system runs without us. If it doesn’t, we haven’t done our job. That accountability is built into the program design.
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ROI is the only metric that matters
Every behavior in SHIFT connects to a margin outcome. Not engagement scores. Not training hours logged. Scrap rates. Uptime. Changeover variance. That’s the scorecard.
What We Stand On
Excellence
We deliver innovative solutions that raise the standard of quality and performance. There is no acceptable shortcut between a problem and a real fix.
Integrity
Trust is built through honesty, transparency, and ethical practices. We tell clients what they need to hear — not what is easiest to say.
Innovation
We embrace creativity and stay ahead of trends to foster advancement. SHIFT itself is the product of challenging how workforce development has always been done.
Improvement
Learning, development, and continuous enhancement drive our success — and the success of every supervisor who completes the SHIFT program.
Sustainability
We build systems that outlast our presence. A program that collapses when the consultant leaves is not a solution — it is a dependency.
Customer Focus
Understanding your unique plant, your supervisors, and your margin pressures allows us to deliver solutions that actually fit — not templates dropped from above.
The Consortium Model
JAYCE operates on a consortium model — Jim Chapman leads every engagement
directly, and when a client’s needs extend beyond the SHIFT program, we connect them with
industry-leading specialists who bring targeted expertise without the overhead of a large firm.
This structure means you always get senior-level attention on your challenges —
not junior consultants learning on your dime. And it means we can scale our expertise
to match your specific situation, whether that’s a 12-week SHIFT engagement or a broader
operational transformation.
Experience & Expertise
Deep knowledge in production management, supply chain optimization, and procurement strategies.
Problem Solving & Turnaround
Specialists in revitalizing underperforming operations and implementing sustainable change.
Operational Excellence
Strategic planning and operational discipline that keeps your business competitive.
Workforce Development
Equipping employees with skills to promote continuous learning and growth at every level.
Projects Completed
Across plastics and manufacturing sectors
Years of Combined Experience
Across our specialist consortium network
Average Performance Growth
In client performance metrics post-engagement
Target Client Revenue
Plastic injection molding companies where margin is the mission